Community FAQ
Yes, a $75 non-refundable application fee is required for each applicant aged 18 and over and a one-time $150 administrative fee.
We offer flexible lease terms ranging from 3 to 15 months.
Please contact our leasing office for current availability and move-in specials.
We partner with Obligo, a third-party provider, to manage security deposits for applicants who are approved or approved with conditions. Obligo offers an alternative to paying a traditional upfront cash deposit, making the move-in process more convenient and flexible.
Yes, we use Obligo as a deposit alternative.
Yes, renter's insurance is required. Residents are required to maintain renters insurance that meets the following criteria:
Minimum $100,000 liability coverage
All occupants 18 years of age or older must be listed as Additional Insured
The insured address must reflect the resident’s mailing address listed on the lease
Coverage must begin on or before the lease start date
Additionally, the property must be listed as an “Additionally Interested Party” as follows:
Woodside Eleven
P.O. Box 115009
Carrollton, TX 75011
Rent is due on the 1st of each month.
Residents have until the 5th of the month to submit payment without penalty.
Any payment received after the 5th will be considered late and may be subject to late fees in accordance with the lease agreement.
Residents may submit rent using any of the following methods:
Online through the Loft Living Resident Portal
Money order
Cashier’s check
Personal check
We also offer the option to enroll in Flex, a third-party service that pays your rent upfront on your behalf. You then repay Flex in two scheduled payments.
Water and sewer are included and billed based on usage. Residents are responsible for setting up and maintaining all other utilities in their name prior to move-in.
Yes, the following fees apply:
Pest control: $3
Valet trash (Sunday–Thursday service): $25
Trash compactor: $10
Total additional monthly fees: $38
Please contact the leasing office if you have any questions about any of these fees.
Residents may submit service requests through the Loft Living App, by email, or by calling the front office.
Yes, 24 hour maintenance is available. Emergencies are situations that require immediate attention, including:
- Water leaks
- Toilet not flushing (if the resident has only one)
- No heat during winter
- No air conditioning during summer when outdoor temperatures reach 85°F or higher
- Fire
No, we do not have a technology package.
Yes, there are washer and dryers in unit.
Parking is available on a first-come, first-serve basis.
We are a pet-friendly community.
We allow 2 pets per home with associated costs of a one-time pet fee of $350 for 1 pet and $500 for 2 pets.
The following breed restrictions apply:
Pit Bull
Terriers / Staffordshire Terriers
Doberman Pinschers
Presa Canarios
Alaskan Malamutes
Rottweilers
Chows
Akitas
Wolf-hybrids
Our apartments do not come furnished. However, we partner with a third-party company that offers furniture rentals to make moving in easier.
Handicap parking is available. Personal garages can be rented for $150 per month.
Our community amenities include:
- 24-hour fitness center
- Lounge area
- Game room
- Amazon Hub lockers
- Resort-style saltwater pool featuring:
- Grills
- TV
- Cabanas
- Two fire pits
No guest suite is offered at our community.
You can schedule a tour directly through our website or give us a call.
We offer in-person tours, virtual tours, and FaceTime tours for your convenience.
We offer same-day move-ins as long as the application is approved and income verification has been completed.
Applications can be completed online through our website for your convenience. We also offer paper applications if preferred.
To qualify, applicants must make three (3) times the monthly rent in gross income.
We partner with a third-party screening company to review:
Credit history
Criminal background
Previous rental history
We accept co-signers/guarantors, who must independently earn 5x the monthly rent.
One month of recent pay stubs, a valid government-issued ID, and social security card are required for application.